This is a guest post by David Alexander.
When was the last time you were impressed with any customer service you received? It doesn’t happen often, but once in a blue moon there will be one company who sweep you off your feet. They will stand out among the crowd because they take customer service to a different level altogether. If you were to compare your business with theirs do you think you would come anywhere close to how good they are with their customers?
I hope you said yes because it means you must be doing great, but if the answer is no you should ask yourself what you can do to change it. How can you deliver much better customer service from now on? Continue reading
This is a guest post by Mikhail Donovan
When was the last time you went shopping and started going crazy at the person behind the counter? For most people that would be never, but sometimes it does happen. If something caused you to get annoyed you would no doubt try and bite your tongue, or if you suddenly lost control you might say something by accident because it slipped out. When you got home and calmed down you would probably realize you were out of order because nobody deserves to have their safety compromised at work. Continue reading
This is a guest post by Amy Sawyer.
When someone starts a small business they don’t realize how much of a part marketing plays. That is why there are not many people who are truly successful. Sure, you might be able to put food on your table every night and you can buy your children nice clothes, but imagine how easy your life would be if you could make double the amount of money you’re earning at the moment. It’s not hard to increase your income by a huge amount if you’re not big on marketing right now. Continue reading
This is a guest post by Ryan Lawler.
When we choose which company to go with when we’re using a product or service, there are many factors we consciously and unconsciously take into account. While you might think that this would be a largely logical and reasoned decision this often isn’t entirely true and we actually end up more often going with gut instincts and impulses rather than just weighing up all the pros and cons. Continue reading
There was a little girl,
Who had a little curl,
Right in the middle of her forehead.
When she was good,
She was very good indeed,
But when she was bad she was horrid.
So what’s the connection between that poem by Henry Wadsworth Longfellow and automatic insurance renewal. Continue reading
This is a guest post by John Collins.
When you run a business, chances are that you will need storage and warehousing services. This is one of those services that will always be in demand as long as people still have the desire to trade goods. While many other services may have been obsolete with the advent of ecommerce, storage and warehousing happens to be one of those services that you will always need. Continue reading
This is a guest post by Martha Taylor.
It seems that when summer approaches, more and more companies are taking on interns – and why not? It’s basically free labor.
Some companies use interns as part of their marketing department. They allow them to sit in on meetings, help out with projects and maybe even tackle bigger projects of their own. But having a marketing intern is not always the safest bet for your company, and before you decide to hire a marketing intern, here are five ways they can be putting your company at risk. Continue reading
This is a guest post by Wayne Boyd Wayne.
Running a small business isn’t easy. You probably don’t have the resources or funds that larger business owners have, yet you have to compete with these large businesses on a daily basis. In the past, small business owners had an even more difficult time keeping up with larger corporations, but the Internet can help level the playing field. There are plenty of great online training tools that you can utilise in order to prepare your employees and yourself to give your customers the best possible service. Continue reading
This is a guest post by Gagan Deep.
A business blog can gain new eyeballs to your business, and build great loyalty among your existing customers. It can also boost brand awareness, and help build a customer community. However, all this is possible only when business blogging is done correctly. Continue reading
This is a guest post by Kay Winders.
The Internet is a great unifier, allowing you to market your brand to people around the world. Anyone anywhere can access your content so long as they have an Internet connection. Continue reading